A security system should safeguard your family. But what actually transpires when your home security alarms go off in Washington, DC? What should you do to ensure you and your family are safe?
Your first priority is to avoid panicking. You should understand that your 24-hour monitoring specialists are there for you. Then take the steps described below to be fully equipped to handle any urgent situation.
Our Dedicated Representatives Help You Stay Safe
A 24-hour monitoring agent is immediately alerted when your Washington, DC home security alarms go off. When a monitoring professional is notified, they will reach out to you without delay to ascertain what caused the security system. Your protection devices can go off due to a range of emergencies, including:
In situations where your system was set off by accident—like not recalling that the motion sensors are armed when you unlatch a window or door— a representative will call to figure out if you need help. Provide your predetermined password, and they can turn off the alarm.
In the event there is a legitimate crisis, the monitoring agent will send out your local emergency services, including law enforcement, firefighters, and medical professionals, to your property. They can also function as your proxy if you aren't at home. The monitoring agent also can apprise emergency services on which entry sensor was triggered, increasing their preparedness for a potentially dangerous situation. Your monitoring professional will remain on the phone with you to help you stay in control and let you know what to do next.
Steps to Take if Your Alarm Goes Off In Washington, DC
Getting roused from bed in the middle of the night to an alarm going off is understandably frightening—particularly if you aren’t clear as to why it’s occurring. The smartest thing you should do is stay as calm as possible and take the following actions:
In the first place, get somewhere safe. Gather your family and pets as quickly as possible and get into a secure room within your residence or leave the premises entirely. It's a common tendency to confront the emergency by yourself, but this is not the best course of action. Instead, concentrate on attempting to keep you and your family members secure and let the professionals handle the crisis.
Finally, keep in close contact with your monitoring specialists and first responders. You can get conferenced in, so representatives of each team are speaking on the same line. Conversely, if you can't speak directly to emergency services, you can still receive notifications via text. Even in false alarm situations, it's smart to maintain communications with everyone involved so you will be prepared should an actual problem take place.
Get Protection For All Types of Emergencies in Washington, DC with Secure24 Alarm Systems
From burglary attempts to flooding, Secure24 Alarm Systems ensures you and your family are completely protected. With 24-hour monitoring, home automation, and a range of sensors, your residence will turn into the secure environment you’ve always wanted. Customize a comprehensive home security package by submitting the following form or call (202) 221-4066 to get started.